We are sorry to hear this is happening Darknes! Have you tried removing the impeller, cleaning it well by removing detritus, then soaking it in distilled white vinegar? We would also recommend using a q tip or twisted paper towel to swab out the motor region as well. If you are using sand as your substrate, this could have damaged the impeller, and then, yes, we would recommend purchasing a new one. This is available on our site, but we do not ship to Puerto Rico, unfortunately. You might visit our Buying Options tab at the bottom of any page on the site, and enter your zip code into the dealer locator to see if you have a local store in your country or not.
Date published: 2016-12-22