How do you get the primer button to work! I have gotten desperate and opened the lid to look at it and i cant seem to get it to operate! Please help! Been going through it with this filter! So dissatisfied!
It would help to have more details as to what you mean by getting the primer button to work. If it is stuck, and not moving downward, place the palm of one hand over top of it, then take the heel of the your other hand, and press into the back of the one covering the primer button. Push hard, with both hands to get the button to move downward. Please contact us directly for more assistance. It is easier to troubleshoot if we can speak to you. 1-800-322-1266.
Date published: 2017-03-06
In this pic I know what the big seal is and the two littlest ones are for but what in the world are those other four smaller thick looking ones for???
Those are the tray gaskets that go on each of the trays, other than the top one.
Date published: 2017-02-21
Where do the smaller 2 gaskets go on the filter?
I have the 360 canister filter but lost my manual...
Those are spare o rings for the ports on the underside of the valve block.
Date published: 2017-01-16
Large o ring on c360 leaks. Looks like iam not the only
one with this problem. Replacing ever 3 to 6 mounts add up
unless you do something with the gasket. You know this
i have a lot of money in this pump already though i was
buying the best HELP
We are sorry to hear that your gasket is leaking. The C360 has been discontinued for a year and a half, however, the o ring was upgraded around the same time, and the gasket kit has the improved o ring in it. Customers have reported that they had better success with their o rings when they used silicone lubricant after every filter cleaning.
If your unit is within the 3 year warranty period of time, please call or email us directly. 1-800-322-1266 or firstname.lastname@example.org. We would be happy to assist you!
Date published: 2016-12-29
attaching the hose to the out and in on the canister. the hose is to big to get the locking nuts to fit.,why? and what are the supplied orings(2) for.
Make sure you have pushed the tubing down over the barbed end, and then over the threads and under the hose nut before tightening up the hose nut. It is a very tight fit, and it is best to sort of twist and wiggle the tubing to get it under them.
The o rings go on the underside of the valve block. There are two nozzles/ports on the underside. These o rings will replace the two closest to the end of the nozzle when they wear out.
Date published: 2016-11-07
I just purchased the Marine land 360 filter which came with a large round gasket and a packet with two small round gaskets. There is no mention in the instructions where the two small gaskets / O-rings should be placed. Please advise. Thank You
Those are the two smaller o rings on the nozzles that are on the underside of the valve block.
Date published: 2016-08-08
When will the gasket kit for the new model C360 (Kit# ML90772) be available to purchase.
I do not have an ETA at this time, but we are working on getting them into the parts program.
Date published: 2016-04-05
Is there a replacement gasket set for the Marineland ML90751 Magniflow Canister Filter?
I've been getting micro bubbles blowing out of the filter and took the top off and noticed a small nick in the gasket. I ordered the replacement gasket set for the C-360 but it does not fit the Magniflow filter head
We do have one, but it is not sold separately at this time, because this design is so new. Just call our Consumer Relations Team at 1-800-322-1266 and they will send you one. It is item ML90772-00 for the Magniflow 360.
Date published: 2016-02-10
How do I stop the rush of constant micro air bubbles ?
I have a c360 for about 1.5 yrs. after changing and cleaning filters and canister. I am getting a constant rush of Micro bubbles. I tried resetting all the trays and after restarting I still get the gushing of bubbles. Also when I push the key back to close the valve to stop the water flow I am getting a continual drip. Can this be fixed? Or will the unit which connects to the tubing have to be replaced?
Sounds like some of your o rings need replacing. I would replace the whole valve block with a new one (they aren't very expensive) and would also replace the large motorhead o ring.
Date published: 2015-12-09
i just replaced the orings last week and in that short of time the large oring started leaking from the top
probably just got pinched open remove and turn over and try again sometimes works
Date published: 2015-09-10
Is there anything I can do to stop the air bubbles coming from my C-360 filter besides replacing the valve block that is hard to find in stock?
Let me start off by saying I love my Marineland filter and I have had my C-360 canister filter for a couple years now, and it seems that I constantly have issues with small air bubbles. After doing some reading from other customers with the same filter, I noticed I was not the only person with that problem. My first fix was just replacing the valve block and it worked great for probably a year and than it came right back. After more reading I learned I could put some form of grease / vasoline on the o rings to help make a better seal. That also work for a shorter amout of time, so to fix the problem I was just going to replace the valve block again, but it is never in stock. My question is when will they be back in stock, and is there anything I can do to stop the air bubbles till then. It is starting to get really bad which is causing to filter to be very loud and annoying. Thanks
Replaced the O rings on and my problem went away after almost a year of annoying bubbles
Date published: 2015-07-12
Leaking/Dripping under Motor Head
My unit just started leaking/dripping under the motor head. Thinking it is the gaskets, but perhaps the valve block? Thoughts? Unit is about 4 years old - running great up until this time.
it is gaskets happened to me after I changed them no more dripping
Date published: 2015-06-07
Small O rings
I just bought two c360s, and I can't figure out where the two small o-rings go. Can you please help?
Those are spares for the nozzles on the underside of the valve block.
Date published: 2015-02-18
Canister filter C360
I'm looking to order two set of Gasket Kit for C-360.
please let me know how soon i can have theme.
They will be in stock by early next week.
Date published: 2015-01-28
how long will the C360 gasket kit be out of stock?
A new shipment will be in sometime next week.
Date published: 2015-02-04
I ordered the gasket replacement kit Product No. PR11942-01 from amazon. The C-360 canister leaks terribly and the large oring looks too small.
Please advise me to which one I actually need and where to get it. I see that marineland is out of stock.
That is the correct kit. The large o ring is coiled up, just uncoil it.
Date published: 2015-01-21
When will gasket kit for C-360 be available?
We have another shipment coming the last week of this month.
Date published: 2015-02-04
C360 canister filter leaking from back side of canister near prime button & clamps.
I have had this filter for 2 years now and since day one i have had bubbles coming out of one hose and now i just noticed when the power goes off in my house circuit breaker going off or to be disconnected by cut off valve the canister will leak slightly. My last maintenance of the filter resulted in alot of water coming out as the canister is restarted ie priming unit and water coming out near the clamps to lock unit tight. I did apply lubricant to the product. Will the kit you sell stop the leakage in which has occurred i am nervous about using this again for i do not want 90+ gallons of water on my hard wood floor if i am not around to stop it.
Yes, it will. It sounds like you are in need of the large o ring for the motorhead. So unless there is a crack somewhere in the motorhead that you are unaware of, the o ring would fix your issue.
Date published: 2014-12-19
Gasket Kit PR11942
I need to purchase a "Gasket Kit" (Part No. PR11942) for my Model C-360 Canister Filter. However you show the part is "Out of Stock". When do you expect the kits to be available? My canister leaking when shut-off and sucking air when running. I want to order two (2) so I can keep a spare on hand.
Dan, the `O` rings you need are not included in the kit #PR11756! I too am lost as to where to get these `O` ring for the valve block.
Date published: 2015-04-18
how long will the C360 gasket kit be out of stock?
Until sometime later this month. Please just email or call us direct, and we will send you the large one, if you need it, free of charge. We have that one in stock, we just do not have the entire kit in stock.
Date published: 2014-12-23
when will this be in stock?
we need this quickly our canister is leaking
It is due in later this month. Call or email us directly with your info, we have the large o ring in stock by itself. We are designing a new replacement kit including only the large o ring so it is not ready for selling yet, but we would be happy to send one to you asap.
Date published: 2014-12-09
When will gasket kit for C-360 be available?
Later this month. If you need a large o ring, just call us, we have those separately.
Date published: 2014-12-03
I need a gasket kit for a C-360 and cannot find one anywhere. All out of stock. I need to large O-ring and one of the rubber gaskets for the media trays.
Do you have a list of sellers? I've tried PetSmart, Big Al's and all the private stores in Ottawa.
Just call or email us and we can send the large o ring to you. We are building some new kits that will contain only the large one. The tray gasket is not critical, the filter can be run without it and we do not have that one in stock since the main kit is out of stock. We do expect more in later this month. You may also tray www.thatpetplace.com, www.aquariumguys.com, and www.petsolutions.com. I'm not sure if they all ship to Canada or not, but worth a try.
Date published: 2014-12-02
Where do I install the gaskets
My c-160 filter is leaking and sucking air, and I bought a gasket kit, but can't find any instructions or diagrams online for where they go.
It may be best if you call in, but basically, the large one goes in the same spot as the large one that is already in place around the motorhead. The two small o rings go in the same spot as the small ones on the two nozzled that extend down under the valve block. The rest are tray gaskets.
Date published: 2014-11-13
When will the Gasket Kit for the C-360 be available for purchase online need badly?
At this time I do not have a definite date, but I believe within the next two weeks. If you are in need of the large o ring, just call or email us directly. Mention me, and we'll send one to you for free. We have the large o rings here, but do not have the smaller ones.
Date published: 2014-10-23
Where can I find seal kits for may c-360 filters ( I have 3 )........
We expect them back in stock here around the week of October 20. In the meantime, check your local fish stores, as well as www.petsolutions.com, www.aquariumguys.com, www.petmountain.com, and www.thatfishplace.com.
Date published: 2014-10-06
Gasket Kit for C-360Gasket Kit for C-360
My tank is leaking in air very steadily, just started about a day ago, tried fixing it but no luck. I wanted to try this gasket kit but it is out of stock, do you know when it will be back in stock, as my filter is very noisy with all the air blowing into my tank.
We expect a new shipment the week of October 20. In the meantime, try silicon sealant on the large o ring. Also, check your intake tube and valve block o rings, make sure they are okay and put silicon on them as well.
Date published: 2014-10-02
When will the c-360 gasket kit be available?
I need this fast as I am now emptying a bucket that the pump sits in.
Can't afford to replace the pump.
Our gasket kits should be back in stock mid October. If you have had your filter less than three years (our warranty period on this product) please give our consumer relations division a call at 1-800-322-1266 Mon. - Fri. 7:30 AM - 5:30 PM EST to see what we can do to assist you further.
Date published: 2014-10-09
Unfortunately, I am having the same problem as many others, my pump sucking air and leaking. Apparently there is no solution from Marineland and I'm beginning to think they're just blowing air while not supporting their product or customers. I'm very unhappy that I ordered new O-rings now that I see it won't solve my problem. I am also very unhappy that I now have to research and purchase a new pump and filter....of course from a different manufacturer if I don't get a timely response. The system isn't even a year old.
Your filter has a 3 year warranty. Replacement o rings typically resolve air and/or leaking issues, as long as the vinyl tubing has been installed correctly, and the valve block is not blocked. If they do not resolve the issue, you also have the recourse to ship your filter back in its entirety to our returns facilty and we will replace it for you.
This format is not the most expedient format for assistance as we only answer questions posted this way, each morning, Monday through Friday. Calling our 1-800 number is best.
555 International Parkway
Daleville, VA 24083
Date published: 2014-08-18
My marineland c360 is leaking, so getting the gaskit kit, it also leaks water out of the primer, will the kit help that too.
No, the gasket kit will not help with the primer leak. If the unit is less than 3 years old, we would recommend sending it back for a replacement one.
Date published: 2014-07-30