I have a hex-5 that I just pulled from the attic and set up- I'm missing the filtration hood- only the cover, everything else works fine- do you sell just the cover?
Unfortunately, not any longer. This kit has been discontinued for a few years.
Date published: 2017-05-05
I plugged in the pond filter ration system after some months of no use, and it is not working. Any ideas?
Open the pump and pull out the impeller to clean both items. Most likely it was dirty and the gunk has dried up. If there is no sound at all, nor vibration, then the pump is dead. If there is sound, then the debris may be the issue or the impeller may have separated. To open, flip it upside down, take off the tubing, and the piece the tubing connects to. You may have to pry the last piece off. It is a cover on the bottom of the pump with a short tube extending downward.
Date published: 2017-04-14
WILL THIS ASSEMBLY FIT MY ECLIPSE 12 PFES 12
Unfortunately, no, it won't - it is too small. The pump assembly is no longer available for the Eclipse 12.
Date published: 2017-02-09
I have a corner 5 tank and need a new PR 3340 filter motor. Will the old impeller, impeller cover and tube work with the new filter motor or do I need to buy those as well? Thanks.
Yes, all of your old parts should fit the old pump. You would only need to replace any that appear to be worn out or don't fit properly.
Date published: 2017-01-09
I have the eclipse 1 that takes filter cartridge g. Filterpump for PFES 12 and my motor died. Is this the correct replacement for that unit. Please advise.
From your question I am not able to ascertain if you own the Eclipse PFE 1 or the Eclipse 12. However, this is not the proper pump/filtration assembly for either one. The pump for the Eclipse 12 is no longer available, but here is a link to the pump for the Eclipse 1: http://www.marineland.com/Products/aquarium-parts/Filtration-Products-and-Skimmers/Eclipse-Filtration-Parts/Pump-Motor-Assembly-for-Eclipse-PFE1.aspx. Inside your pump is an impeller assembly. Make sure you have cleaned this thoroughly before determining that the issue is the pump. Also, replacement pumps do not come with impellers or impeller housing covers. So be sure to either keep your old ones or order new ones with the pump.
Date published: 2016-12-16
I have purchased four of these pumps now. I returned the first two after trying to get them to work and the replacements are giving me the same trouble. I have installed the uptake and primed it. They don't even hum. Any ideas as to the problem here?
Thank you for contacting us Connie0183. Are you also purchasing new impellers or installing your old impellers into the pump? The pump does not come with an impeller. That is available separately only. If you need more assistance with this, please contact us via firstname.lastname@example.org. We are happy to help you any way we can!
Date published: 2016-12-07
I'm not sure if this is the correct part for my system, which I believe is an Eclipse 6. The letters on the top say PFEC06 and it takes K filters.
Unfortunately, no it is not. The pump you seek is totally discontinued and no longer available.
Date published: 2016-10-03
I have the exact same issue as some of the commenters in the reviews. The pump arrived, which is great. However, intake tube from my prior unit does not fit this unit, PR3340. Do you sell those online? And will I need to pay shipping and handling again?
You would need to remove the impeller housing from your old pump to use on the new pump. This does not come with the pump as it is a separate part altogether. Item PR3341. It looks like this: http://www.marineland.com/Products/aquarium-parts/Aquarium-Kit-Parts/Eclipse-Systems-Parts/Filtration-Parts/Impeller-Housing-for-Eclipse-System-2-3-Hex-5-Corner-5.aspx, and it pulls out of the bottom of your pump/filtration assembly.
Date published: 2016-07-25
Will this fit on the Hex 7 also? My pump stopped working. The light works. It has been a great tank, nice looking style. Hoping the replacement for the pump is easy to find.
Sorry for the delay in response! However, yes, this motor is the same for the Hex 5 and the Eclipse Hex 7. However, please be aware that this does not include the impeller or the impeller cover so you will need to save those parts and put them in the new motor that you receive.
Date published: 2016-07-23
I have an eclipse hex 5 tank. The filter pump no longer is working. I don't know what system I have but my pump is open at the top showing the filter and the bio wheel. will this pump work for me.
You have an Eclipse Hex 5, and yes the pump pictured is the correct pump.
Date published: 2016-05-21
I have a pump that went out on a hexagon shaped aquarium by marineland. I can't find the part number, but the top says: Pump for PFES 02/02D/03/05hx/05cn/07hx. PL-TE2/TE2D/TE5HX. Is this the right pump assembly to replace it?
Yes, it sure is!
Date published: 2016-05-18
I have a Hex5 tank and my pump stopped working again, had issues before, easily fixed water level or fouling but this is the second time in 2 years that the pump has seized. This time the impeller won't come out of the housing, is this normal?
No, this only occurs if you have really hard water and have not been soaking the impeller and cleaning out the pump with vinegar or you allowed the water level to drop low in the tank, at some point, and the filter kept running. It will run with low water level but this makes it run very hot, which eventually melts the pump to the impeller. Try turning the pump upside down, and positioning it that way, then pouring distilled vinegar into the area where the impeller sits. Allow it to sit like that at least 15 minutes. If this does not loosen it up, and allow you to remove the impeller, it ran hot, out of water, and you will need a new pump and impeller.
Date published: 2016-03-09
Pump not working
I've had the Hex 5 tank for about a month and when I went to change the filter, noticed that the bio-wheel is not flowing because water isn't being pumped in through the filter.
The pump sounds like it's pumping while plugged in, which is why I didn't know there was an issue until I opened it up, but it's not sucking water in.
I took the assembly apart and the piece inside, which looks like a little fan, is free moving with no stuck parts or anything, yet it's not pumping.
How do I fix this, it's only a month old? I assume that these tanks and pumps are designed to be used for more than a month, so what gives?
Use a magnet on the impeller.
Date published: 2016-01-13
Is this a direct replacement part for the original?
The pump/filtration assembly that you have shown for the HEX 5 does not look like the one I currently have. Is this a universal unit? I need to replace mine as the unit does not work anymore.
This replacement part would be for any Eclipses made after 1999. Prior to that, the motor had a much longer impeller.
Date published: 2015-10-08
My Hex 5 got its motor, pump, and impeller thrown out with "the baby," but we have the Hex 5, the 2 sections of the cover, a five-pointed plastic black cover and the clear semi circle that goes inside still intact. What do I have to do to make it work besides buying this pump?
We will email you directly for the parts that you have, and a list of what you are needed. I feel, as you will need to purchase the motor assembly, impeller, impeller housing, and the intake tube parts, but want to make sure.
Date published: 2015-08-19
I have a Marineland Hex 5 tank in my classroom. The pump stopped working last week two days after I set the tank up for the new school year. Is this the correct part to replace the pump?
Yes, it would be, but have you opened it and removed the impeller for cleaning? I would do this first. Remove the long tube, then grab the short tube that is left behind, with something that will grip it and pull hard. This will remove the bottom cover so that you can pull the impeller out to clean it.
Date published: 2015-08-16
Will this work for my Hex 5?
I was given an Aqua-Tech Hex 5 aquarium. I dont know how old it is. I set it up, let it run for several hours, and found that the pump was extremely hot. My thermometer read 86°, and there is no heater. I'm thinking it needs to be replaced. Is this the right replacement?
It would be, yes, but I'd be sure that is the issue before I replaced it. Was the light on? What was the room temperature? Did you try a second thermometer?
Date published: 2014-10-02
Does this include the filter and intake strainer?
This is only the pump and filter tray...no intake, no impeller, no strainer, no impeller housing, no biowheel bearings....
Date published: 2015-08-16
I have a Eclipse HEX 7. Is this the right filter system for my set up? Thanks for your time
This is a 15 gallon hex
If you have a Hex 7, it is 7 gallons, not 15, and yes, this is the correct pump.
Date published: 2014-09-19
inlet tube for filter system corner5
I was given a corner 5. It is missing the inlet tube assembly that attaches to the pump. I cannot find it locally. Is there a way I can get it from the manufacturer? Also, when purchasing I would be wanting to get a new c-filter and bio - wheel with my order.
If you go to this page: http://www.marineland.com/search.aspx?q=corner%205#/?filter.brand=Marineland you can order any of those parts and more.
Date published: 2014-09-10
will this fit my tank
Lets try this again. I have A 5gal tank. It is a eclipse 3 bow front will this fit it. And is this all I need for a new filter asselbly? Can I buy it any where near where I live or do I have to order it from you?
If you have a 5 gallon tank, it cannot be an Eclipse System 3 with the curved front. It would have to be the Aqua Tech 5 (similar to Eclipse 6, just a shorter tank, and it was sold at Wal-Mart only). If you have the Eclipse System 3, the pump in question will work. If you have the Aqua Tech 5, it will not. You need the pump, impeller, intake tube, impeller housing, strainer, and biowheel bearings to put together a full filter system.
Look at the underside of the hood to the tank, under the light bulb. There should be a label there indicating what system you own or you can look at the backside of the pump/filtration assembly for the same info.
Such parts would need to be ordered through us unless you have a very good local store.
Date published: 2014-07-11
will this fit my eclipse 3 5 gal. bow front
Only have a betta fish in it and its not cleaning well anymore can I buy it near my location.
We have never made a 3.5 gallon. This pump fits the Eclipse System 3, the Hex 5, the Corner 5.
Date published: 2014-07-09
I need to know if if I ordered the right filter
I have a 5 gal hex I need a new filter assembly for I accidentally burned up my old one.. This is the second one I have ordered.. The one I ordered is PR 3340 but on the replacement filter the part number is PFES 02/02D/03/05HX/05CN/07HX/PLTE2/TE2D/TE5 Hex can you tell if this is right for my eclipse 5gal hex.. Thank you
Yes, that is indeed the correct item for your system.
Date published: 2014-05-22
I need a new pump for model PFES 05HX octagonal small tank
I have an acrylic octagon small (2 gallon?) tank, model # PFES 05HX which needs a new pump. Do you have this available, and what store in my area (SW Littleton, CO) would carry it.
That is a 5 gallon tank, and yes the pump/filtration assembly is available separately. We would need a zip code in order to look up what stores in your area may be carrying our products.
You may order the pump online through our website, www.aquariumguys.com or www.petsolutions.com.
Date published: 2014-05-12
New to having aquariums. Recently purchased a HeX 5 and now the pump isn't working, probably overheated or something. Is this all I need to purchase
Well, you may not need to purchase anything. Most of the time when they stop, you need to open them and remove the impeller for cleaning. This is done by removing the intake tube and strainer, then pulling down on the remaining short tube. Clean the impeller, and clean up inside the little pump.
If you do have a dead motor, then yes, this is the correct pump. You may also need the impeller assembly, if the unit was run dry as it would indeed overheat in that situation and melt the two items together.
Date published: 2014-04-28
Instructions for replacing PR3340 filter pump
I purchased the PR3340 but even though everything looks the same, the filter tube won't fit into the mechanism.
We would need to know which tank you have to be sure you bought the right item. Assuming you did indeed buy the right pump, do you have the impeller installed into the impeller housing with the blades closest to the housing? When you place the impeller up into the pump, it should be inserted magnet first or up, with blades down towards the gravel. The tube would then fit into the bottom of the cover/housing itself.
Date published: 2014-04-25
It is to my understanding that the eclipse three, six, 12, all have the same hood. Could the eclipse 12 filtration system fit inside a six. I understand the six is no longer in production, but if the 12 has the same hood then wouldn't the filtration system of the 12 be similar to that of the six?
No, they do not have the same hood at all, nor the same filtration system. The Eclipse 12 in particular, is much larger.
Date published: 2014-04-21
Does this fit on the Galaxy 5 tank?
No, the Galaxy was the same as the Eclipse 6, except for the tank height. That pump is discontinued, but you might try www.amazon.com or www.amads.com.
Date published: 2014-04-21
can this work in a System 6 Bowfront Aquarium
can this work in a System 6 Bowfront Aquarium. would it fit in it comfortably
No, this will not fit. The pump/filtration assembly for the Eclipse 6 is no longer available.
Date published: 2014-04-17
The impeller in our pump started making rattling noises and so I bought a new one. The new one has the same problem. Any ideas
Take distilled vinegar and a q-tip and clean out the motor area in case there are any mineral deposits. When you install the impeller, be sure to insert it into the pump's cover fist, then push them up into the pump, together. When you do this, check to be sure the impeller fits into the cover snugly. If it does not, you may be needing a new cover. You will also want to check up in the pump for any grooves, warped areas, etc, although I don't think this is the issue. I suspect the cover.
Date published: 2014-04-07