It covers manufacturer's defects such as pressure cracks or silicone issues. Pressure cracks are usually a single crack that curves from corner to corner. I have never heard of a back panel cracking on its own.
For the warranty to be valid, the tank must be on a manufactured aquarium stand, and you must be the original purchaser. We need a built by, your info, receipt, and pictures of the tank on the stand, as well as the damaged area.
We will email you directly, but you can also call 1-800-322-1266.
Date published: 2017-05-01