BIO Wheel

Q. Do I need a BIO-Wheel?

Yes. Biological filtration is critical to the success of any aquarium. If your system has a BIO-Wheel, a culture of ammonia-neutralizing bacteria will grow on its surface. The bacteria will thrive because as the BIO-Wheel provides "wet/dry" biological filtration. As it rotates, the bacteria are nourished by the larger amount of oxygen in the air and water.

Q. My BIO-Wheel isn't turning. What should I do?

If your BIO-Wheel has, in fact, stopped completely, it is probably either because the BIO-Wheel is out of position or because water flow is not strong enough to push the BIO-Wheel.

If water flow is reduced...

  • Unplug your system.
  • Inspect the BIO-Wheel carefully to make sure that there are no obvious obstructions to rotation and that it spins freely when in proper position.
  • Remove the impeller housing and magnetic impeller assembly and make sure the impeller assembly is clear of any obstruction and free to rotate. With a clean cloth or brush, clean the impeller, intake tube and impeller housing.
  • Make sure your aquarium is filled to the bottom edge of the aquarium frame or the level specified in your owners manual.
  • Restart your system. NOTE: If you have a power filter that hangs on the back of the aquarium, be sure to fill the filter box with water.

Q. When should I clean or replace my BIO-Wheel?

Unless it becomes damaged, there is no need to ever replace your BIO-Wheel. A BIO-Wheel actually improves with age. 

Q. My BIO-Wheel is making a lot of splashing noise. Is that normal?

When a BIO-Wheel is new, it has a tendency to rotate more rapidly, which can cause a "lapping" noise. Over time, as the bacteria culture grows, the BIO-Wheel will slow and operate more quietly. (To immediately reduce the sound of water hitting the wheel, grab each end of the wheel simultaneously and gently turn them in opposite directions. This will cause the incoming water to contact one side of the wheel before the other, reducing noise level.) 

Our model 75 filter has stopped working completely, and the water around it is hot. What should we do to get it running again?

Asked by: TheApexPred
You need to remove the intake tube, impeller and impeller housing. Clean them, as well as the bottom of the filter box on the right hand side, where the impeller resides. If you have hard water, use distilled vinegar. Call 1-800-322-1266 if you need additional help. BREX
Answered by: BREX
Date published: 2017-06-21

I have the Marineland Penguin 350, I did thee above & it is still not working. The bio wheel spins if I move it but it seems like the water isn't flowing as hard as it use to & there is no water pushing my Bio wheels yet the filter is filled. Help! :(

Asked by: Char93
I just had to maintenance my Biowheel 100. Here is what I found. The impeller wasn't spinning and when I took the impeller shaft out and tried to spin it I found that there was much resistance to where it wasn't spinning freely at all. I took the rubber boots off the ends and using pliers, carefully pulled the plastic end off of one end to free the shaft. I took it loose and found the antennae of one of my dead ghost shrimp between the shaft and the plastic housing! I couldn't believe it but that kind of thing happens to me all the time. As soon as I put it back together it ran freely again and works perfectly. I hope that is of some use to you. If the impeller spins slowly, the volume of water will decrease in turn.
Answered by: BigKev
Date published: 2017-06-22

I just purchase a penguin 200. The bio wheel doesn't spin. Is there a way to increase the flow? Not sure if there's an adjustment I'm not seeing!

Asked by: Horselady1
No, the flow is not adjustable. Your water level needs to be to the top of the tank, and the purple bearings should be in place at each end of the bio wheel. Make sure they are installed properly. If you are unable to resolve this issue, you may have a warped bio wheel so please give us a call at 1-800-322-1266. BREX
Answered by: BREX
Date published: 2017-06-20

We turned our aquarium off for a quick clean. When I turned it back on our power supply where bio wheel is would not work. We use Penguin 75. It's only 1 year old. What are my options?

Asked by: Jenia
Hi Jenia, You need to take the filter off of the tank, take it apart, and clean it, especially the intake tube, impeller housing, and impeller assembly as well as the well of the motor where the impeller resides. All of this is on the right hand side of the filter. If you need assistance with this please call 1-800-322-1266. BREX
Answered by: BREX
Date published: 2017-06-19

I recently started a tank with two clownfish and the 350 seems to have a strong current on them. Is there any fix or adjustment for current?

Asked by: Benbagbag
The outlet diffuser has two flaps in the middle of it that allow you to adjust the flow somewhat. You can also turn the diffuser to alter the direction of the flow. BREX
Answered by: BREX
Date published: 2017-06-14

I purchased one of your Penquin 200 Filters and noticed some comments on Amazon.com about needing an air pump with this filter. Is that true?

Asked by: VickyPar
No, not at all. It provides oxygen by moving the water. You only need an air pump if the tank is heavily stocked or poorly maintained. BREX
Answered by: BREX
Date published: 2017-06-13

is this sill available? and can I get a description

Asked by: Bob54
Yes, our entire line of Penguin filters are very much available. http://www.marineland.com/Products/aquarium-filters-and-protein-skimmers/penguin-bio-wheel-filter-saltwater-filter-freshwater-filter.aspx BREX
Answered by: BREX
Date published: 2017-06-13

Hello I purchased the penguin 200 for my 39 gallon tank last Thursday. I have been seeing comments that I can add a second filter cartridge inside. Is this true? if so could I add now that fish are in the tank? Also which way does the blue part face?

Asked by: rashida
Yes, you can place two filter cartridges inside the filter, and yes, they can be removed or added, after the filter is installed on the tank. It doesn't bother the fish. The blue floss faces towards the back of the filter. BREX
Answered by: BREX
Date published: 2017-06-08
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