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Customer Service & Parts

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The Marineland name stands for innovation, quality and reliability. It also stands for superior customer service and support. If you need help with a Marineland product, you can contact us by phone or by e-mail. When ordering consumer product replacement parts, please be ready to provide the following:
  • The part number (if possible)
  • A credit card (Visa, MasterCard or American Express)

 

Telephone Support
You can call 800-322-1266 for any issue or question related to your consumer or commercial system. Listen to the voicemail prompts to select the appropriate extension for your question.

Our phone hours are 7:30 a.m. to 5:30 p.m. Eastern Time, Monday through Friday.

E-mail Support
If you have a question that does not require an immediate response, contact us via e-mail. Most questions are answered within 72 hours.

Ordering Parts
You may order parts for a specific product by clicking here.

FAQs
To read answers to those questions asked most often of our customer service representatives, click here.